Using Your Canada Life Dental Insurance At The Dentist

Using your dental insurance at the dentist

What Is Canada Life Dental Insurance?

Dental insurance is designed to help individuals and families manage the expenses of preventive, routine, and unexpected dental treatments. Canada Life Dental Insurance, formerly known as Great-West Life, offers comprehensive dental coverage offered by Canada Life Group, a prominent financial cooperative based in Canada. Designed to address the oral health needs of individuals and families, Canada Life Dental Insurance provides a range of benefits to help manage the costs associated with dental care.

Before choosing to use your Canada Life dental insurance, there are some things that you should know:

If you have any further questions about Canada Life Dental Insurance or other dental services offered at Atlas Dental, please contact us.

Canada Life dental insurance

Understanding Your Canada Life Dental Insurance Plan

Navigating the intricacies of your Canada Life Dental Insurance plan is crucial to making the most of your coverage. All this information can be found in your policy booklet. 

Begin by thoroughly reviewing the coverage provided by your Canada Life Dental Insurance plan. Understand the types of dental services included, such as preventive care, basic procedures, and major treatments. Familiarize yourself with any exclusions or limitations, ensuring you’re aware of what is and isn’t covered.

Take note of any waiting periods for specific services, annual maximums, and benefit renewal periods. Understanding these aspects will enable you to plan your dental care effectively, making informed decisions about when and how to utilize your coverage. 

If you have any further questions about Canada Life Dental Insurance or other dental services offered at Atlas Dental, please contact us.

Be Sure To Bring Your Canada Life Dental Insurance Identification Card To Your First Visit

When visiting the dentist for the first time, it is crucial to bring your Canada Life Dental Insurance identification card. This card typically includes information such as your policy number, coverage effective dates, and contact details for the insurance provider. When you provide your dentist with your Canada Life Dental Insurance ID card, they are able to do the following:

Verify Coverage:

The dentist can use the Insurance Identification Card to verify the patient’s coverage details, ensuring that the patient’s dental treatment falls within the covered period so that you, the patient, get reimbursed.

Submit Claims:

With the patient’s Insurance Identification Card, the dentist can initiate the claims submission process on behalf of the patient. This involves providing the necessary details to the insurance provider, ensuring that the treatment records align with the coverage outlined in the insurance plan.

Predetermination Requests:

Not sure if your Canada Life dental insurance will cover the cost of major dental procedures such as dental implant, bridges and crowns? If a particular procedure requires pre-authorization, the dentist can initiate the request using the information from the Insurance Identification Card. This helps in obtaining approval from the insurance provider before proceeding with the treatment, minimizing potential disputes regarding coverage.

Communicate With The Insurance Provider:

In cases where clarification is needed or additional information is required, the dentist can communicate directly with the patient’s insurance provider using the details on the Insurance Identification Card. This facilitates efficient and accurate information exchange, ensuring that the patient’s coverage is understood and applied correctly.

Coordinate Benefits For Multiple Procedures:

If the patient is undergoing multiple procedures, the dentist can use the Insurance Identification Card to coordinate benefits. Coordination of dental benefits comes into play when an individual is covered by multiple dental insurance plans. In situations where a patient has dual coverage, such as through their own dental plan and a plan from a spouse or partner, the coordination of benefits ensures that the available coverage between multiple plans is optimized to minimize out-of-pocket expenses.

For more information about how Atlas Dental works with your dental insurance, please read our Dental Insurance Policy.

Have Questions About Your Canada Life Dental Insurance? 

If you find yourself with questions about your Canada Life Dental Insurance, start by reaching out to your dental clinic. The front desk or billing department at your dental office can provide valuable assistance with your Canada Life Insurance. Additionally, consult your insurance policy booklet, explore the official Canada Life website, or use any provided online portals or mobile apps for comprehensive information. Last but not least, call Canada Life directly. If you have any further questions about Canada Life Dental Insurance or other dental services offered at Atlas Dental, please contact us.

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